TRANSPORT & LOGISTICS
IT support for transport and logistics firms in Meath
Ongoing IT support and security for hauliers, couriers, distribution and warehousing firms in Meath and North East Leinster. We look after depot and office PCs, networks, and the accounts your drivers and staff use on phones and tablets. Based in Hurdlestown, Co. Meath, since 1985.
Common IT challenges for transport and logistics firms
Dispatch runs early and late
Yard and dispatch offices often open before the working day starts and close after it ends. A PC or connection that fails then can hold up loads, drivers and deliveries.
Drivers on phones and tablets
Drivers and mobile staff use phones and tablets for email, job details and paperwork away from the depot. A lost or unprotected device can expose company accounts.
Fake invoices and payment changes
Accounts staff handle a steady flow of fuel, supplier and subcontractor invoices, so a fake invoice or an email asking to change bank details is easy to miss.
Seasonal and agency staff
Busy periods bring agency and seasonal staff who need access quickly. Accounts that aren’t removed when they leave stay open long after they’re needed.
What we look after across depots and offices
Accounts for drivers, agency and seasonal staff
Individual Microsoft 365 accounts with multi-factor sign-in, including on drivers’ phones and tablets, access matched to each role, and removed promptly when someone leaves or a device goes missing.
Invoice and payment-fraud protection
On Gold: email security, phishing awareness training for accounts and transport office staff, leaked-password alerts and a business password manager.
Depot, office and dispatch PCs
Monitoring, patching, antivirus, and endpoint detection and response on the depot, office and dispatch PCs and laptops we manage.
Backup for transport and accounts data
Microsoft 365 backup covers email, OneDrive and SharePoint. It doesn’t cover transport-management or accounts data on a local server or PC, so we scope device and server backup in your proposal.
Working with your software vendors
We look after the PCs, network and accounts your software runs on. For your transport-management, accounts and other business software, we work alongside your software vendors when something needs their input.
Networking between depots and office
Reliable networking and Wi-Fi across yard offices, warehouses and head office, with links between sites so each depot can reach the systems it needs, and a separate guest network for visiting drivers.
Customer security questionnaires and your obligations
Retailers, manufacturers and other customers often send security questionnaires before they award or renew a contract, asking about backups, access control, updates and incident response. The National Cyber Security Centre’s guidance for small businesses covers basics such as updates, multi-factor authentication and backups, and its business email compromise guidance recommends verifying any change to bank details by phone, using known contacts.
Under the EU’s NIS2 Directive, the transport sector covers air, rail and water transport and, on the roads, road authorities and intelligent transport system operators, rather than road hauliers in general. Postal and courier services are covered separately. In both cases, medium and large businesses are generally in scope and small and micro businesses generally aren’t. The NCSC’s NIS2 guidance explains who is covered. If a breach affects personal data, GDPR generally requires you to notify the Data Protection Commission within 72 hours, unless it’s unlikely to result in a risk to the people concerned. Your professional advisers can confirm what applies to your business. On the IT side, we provide:
- Up-to-date records of your devices, accounts, systems and suppliers
- Access controls so staff reach only what their role needs
- Backups, with restore tests every two weeks and records available on request
- Supplier information about us, for your own records
- Help with the IT questions in customer security questionnaires
We’re an IT support company, not a legal or compliance adviser, and we don’t give legal or regulatory advice.
Two packages, priced per user
Gold
From €70
per user/month, excluding VAT
- Everything in Silver
- Unlimited on-site call-outs as needed
- Email security and phishing awareness training
- Microsoft 365 admin and support
- 24/7 security monitoring by our security operations centre, which handles threats detected out of hours and notifies us
- Application control, leaked-password alerts and a business password manager
Silver
From €45
per user/month, excluding VAT
- Remote support, monitoring and patching
- Antivirus and endpoint detection and response (EDR)
- Ransomware protection
- Microsoft 365 backup (email, OneDrive and SharePoint)
You can mix the two, with Gold for most staff and Silver for lighter users. Microsoft 365 licences are charged separately and are not included in either package.
A local team you can talk to
Based in Hurdlestown, Co. Meath, our team combines everyday IT support, ongoing security reviews and practical planning. You’ll know who looks after your systems and who to contact when you need help.
Helpdesk
Monday to Friday, 9am to 5:30pm. After-hours emergency support is available at an extra cost, via a dedicated mobile number and email.
24/7 security monitoring
Included in Gold and separate from the helpdesk: our security operations centre watches for threats around the clock, handles any it detects out of hours and notifies us.
How getting started works
1. Understand your business and systems
We learn how your business runs across depots, yards and offices, which PCs, phones and tablets are in use, and where your transport and accounts data is stored.
2. Review risks and priorities
We look at accounts for drivers and agency staff, dispatch PCs, mobile devices, links between sites, backups and payment-fraud risks, and agree priorities with you.
3. Agree improvements and ongoing support
You get a written proposal: the improvements we recommend, the right package for each person, and any setup work quoted upfront.
4. Keep security and future needs under review
As sites, staff and busy seasons change, we review your security and plan PC replacements and new setups with you.
Transport and logistics IT support: your questions answered
Is Microsoft 365 included in your price?
No. Microsoft 365 licences are charged separately. Gold includes Microsoft 365 admin and support, so we can manage your licences and setup for you.
Can we get help outside office hours?
Our helpdesk is open Monday to Friday, 9am to 5:30pm. After-hours emergency support is available at an extra cost, via a dedicated mobile number and email. Gold also includes 24/7 security monitoring by our security operations centre, which handles threats detected out of hours and notifies us. This is separate from helpdesk support.
Do you look after vehicle or in-cab systems?
No. We look after the depot and office IT, and the PCs, network and accounts around it, including the accounts staff use on phones and tablets. For vehicle and in-cab systems, your equipment and software suppliers remain your point of contact.
Does your Microsoft 365 backup cover our transport-management and accounts data?
Not if it’s held on a local server or PC. Microsoft 365 backup covers email, OneDrive and SharePoint. Device and server backup is scoped in your proposal, and your software vendor can confirm how their data should be backed up. We test restores every two weeks, and you can request the records.
How should we handle accounts for agency and seasonal staff?
Give each person their own login instead of a shared one, with access limited to what their role needs, and remove it when they finish. We can set up and remove accounts as people start and leave.
How do we protect against fake fuel and supplier invoices?
Confirm any request to change bank details by phone, using a number you already hold, before money moves, and check unexpected invoices against your orders. The National Cyber Security Centre recommends this kind of strict call-back check. Gold adds email security, phishing awareness training and leaked-password alerts.
Talk to Michael about IT across your depots
Tell us how IT works across your depots, yards and offices today. We’ll help you identify practical next steps for your IT support and security.