MICROSOFT 365
Microsoft 365 support and management in Meath
We set up, secure and look after Microsoft 365 for businesses and schools, supply the licences and migrate your email and files from other systems. Full admin and support is part of Gold, and backup is included in both packages.
Microsoft 365 problems we help with
Set up once, never reviewed
Security, sharing and permission settings were chosen years ago and haven’t been checked since.
Files scattered everywhere
Documents sit in personal OneDrive folders, email attachments and old shared drives, so nobody is sure which version is current.
Leavers who still have access
Former staff keep active accounts or paid licences because nobody owns the leaver process.
Assuming everything is backed up
Microsoft keeps the service running, but deleted or overwritten data can’t always be recovered without a separate backup.
What’s included
Account and licence admin
On Gold: adding and removing users, assigning licences, resetting passwords, and managing shared mailboxes and groups.
Sign-in and account security
On Gold: multi-factor sign-in and account security settings that make a stolen password much harder to use.
Email security and signatures
On Gold: advanced spam and threat filtering, plus consistent email signatures managed centrally for every user.
Licences and migrations
We supply Microsoft 365 licences, billed separately from the packages, and migrate your email and files into Microsoft 365 from other systems.
Microsoft 365 backup
On Silver and Gold: email, OneDrive and SharePoint backed up separately from Microsoft, with restores tested every two weeks.
Help for your staff
On Gold: our helpdesk supports staff with email, calendars, file sharing and the other Microsoft 365 apps they use every day.
How we take on your Microsoft 365
1. Review your setup
We review users, licences, security settings, sharing and backup, and note anything that needs attention.
2. Agree the changes
We set out recommended changes, the right package for each user, any licences needed and any migration work in a written proposal.
3. Secure and tidy up
We apply the agreed security settings, remove unused accounts and licences, and switch on backup.
4. Ongoing admin and support
We handle day-to-day admin requests and review your setup as staff and needs change.
Which package includes Microsoft 365 support
Microsoft 365 backup is in both packages. Admin, support and email security are in Gold.
- Silver: Microsoft 365 backup of email, OneDrive and SharePoint, plus remote support, monitoring and security for your devices
- Gold: everything in Silver, plus full Microsoft 365 admin and support, email security with advanced spam and threat filtering, email signature management, account security and unlimited on-site call-outs as needed
- Microsoft 365 licences: supplied by us and billed separately from both packages
Microsoft 365 licences are always billed separately and aren’t included in either package.
Two packages, priced per user
Gold
From €70
per user/month, excluding VAT
- Everything in Silver
- Unlimited on-site call-outs as needed
- Email security and phishing awareness training
- Microsoft 365 admin and support
- 24/7 security monitoring by our security operations centre, which handles threats detected out of hours and notifies us
- Application control, leaked-password alerts and a business password manager
Silver
From €45
per user/month, excluding VAT
- Remote support, monitoring and patching
- Antivirus and endpoint detection and response (EDR)
- Ransomware protection
- Microsoft 365 backup (email, OneDrive and SharePoint)
You can mix the two, with Gold for most staff and Silver for lighter users. Microsoft 365 licences are charged separately and are not included in either package.
A local team you can talk to
Based in Hurdlestown, Co. Meath, our team combines everyday IT support, ongoing security reviews and practical planning. You’ll know who looks after your systems and who to contact when you need help.
Helpdesk
Monday to Friday, 9am to 5:30pm. After-hours emergency support is available at an extra cost, via a dedicated mobile number and email.
24/7 security monitoring
Included in Gold and separate from the helpdesk: our security operations centre watches for threats around the clock, handles any it detects out of hours and notifies us.
Microsoft 365 support: your questions answered
Are Microsoft 365 licences included?
No. Licences are always billed separately from Silver and Gold. We can supply them and help you choose the licence that suits each person.
Do we need Gold for Microsoft 365 admin?
Full Microsoft 365 admin and support is part of Gold. Silver users still get Microsoft 365 backup and remote support for their devices, and you can mix packages across your team.
What does the Microsoft 365 backup cover?
Email, OneDrive and SharePoint, on both packages. We test restores every two weeks, and records are available on request.
What is email signature management?
It applies a consistent, centrally managed signature to everyone’s email, so job titles, phone numbers and disclaimers stay up to date without each person editing their own. It’s included in Gold.
Is Microsoft 365 secure out of the box?
Not always in the way an organisation needs. Settings such as multi-factor sign-in, external sharing and who can add apps are worth reviewing, and we check them as part of setup.
Can you set up SharePoint so staff only see the files they need?
Yes. We create SharePoint sites with individual access permissions for different levels of staff, so, for example, management files can be kept separate from files the whole team uses.
Can you move us to Microsoft 365 from another system?
Yes. We migrate both email and files into Microsoft 365, with the move set out in your proposal and the switch-over planned to keep disruption low.
Microsoft 365 in your sector
Sharing client files securely during busy periods.
Working with large project files across office and site.
Accounts for staff and school offices.
Talk to Michael about Microsoft 365
Tell us how your organisation uses Microsoft 365 today. We’ll suggest practical improvements and the right package for each person.