VOIP & BUSINESS PHONES
VoIP and business phone systems in Meath
Business phone systems for offices and schools, supplied and installed by our team with handsets included, and planned alongside your network and IT support. Phone systems are quoted separately in your proposal.
Phone problems we help solve
An old system nobody can change
Adding an extension or changing how calls are handled means waiting for an engineer.
Ageing handsets and equipment
Old handsets and phone equipment become unreliable, and replacements get harder to find.
Poor call quality
Calls drop or break up because the network wasn’t set up with voice calls in mind.
Phones and IT with different suppliers
When phones, network and IT are handled separately, faults can bounce between suppliers.
What’s included in a phone system project
Supply and installation
We supply and install your business phone system, with handsets included.
Set up around how you work
Extensions and call handling set up to match how your organisation takes calls.
A network ready for voice
We check that your network and Wi-Fi can carry calls clearly before the new system goes in.
Support through our helpdesk
Changes and issues can be raised with our helpdesk, Monday to Friday, 9am to 5:30pm.
Changes as your team changes
New starters, leavers and changes to how calls are handled, made as your organisation changes.
One team for phones and IT
Your phone system, network and IT support handled by one team, so faults don’t bounce between suppliers.
How moving to a new phone system works
1. Review your current phones
We look at your current phone system, handsets and how calls flow through the organisation.
2. Plan and quote
We recommend the system and handsets, with costs set out in a written proposal.
3. Install
We install the system and handsets, and schedule the switch-over to keep disruption to a minimum.
4. Support and changes
We handle changes and support through our helpdesk, and review the setup with you as needs change.
How business phones fit with our packages
Phone systems and handsets are supplied, installed and quoted separately in your proposal, and aren’t part of Silver or Gold. The packages cover the IT your phone system relies on:
- Silver: remote support, monitoring, patching and device security for the laptops and PCs staff use
- Gold: everything in Silver, plus unlimited on-site call-outs as needed, email security, Microsoft 365 admin and support, and 24/7 security monitoring by our security operations centre
- Phone system and handsets: supplied, installed and quoted in your proposal
Equipment, installation and any ongoing costs are confirmed in your proposal.
Two packages, priced per user
Gold
From €70
per user/month, excluding VAT
- Everything in Silver
- Unlimited on-site call-outs as needed
- Email security and phishing awareness training
- Microsoft 365 admin and support
- 24/7 security monitoring by our security operations centre, which handles threats detected out of hours and notifies us
- Application control, leaked-password alerts and a business password manager
Silver
From €45
per user/month, excluding VAT
- Remote support, monitoring and patching
- Antivirus and endpoint detection and response (EDR)
- Ransomware protection
- Microsoft 365 backup (email, OneDrive and SharePoint)
You can mix the two, with Gold for most staff and Silver for lighter users. Microsoft 365 licences are charged separately and are not included in either package.
A local team you can talk to
Based in Hurdlestown, Co. Meath, our team combines everyday IT support, ongoing security reviews and practical planning. You’ll know who looks after your systems and who to contact when you need help.
Helpdesk
Monday to Friday, 9am to 5:30pm. After-hours emergency support is available at an extra cost, via a dedicated mobile number and email.
24/7 security monitoring
Included in Gold and separate from the helpdesk: our security operations centre watches for threats around the clock, handles any it detects out of hours and notifies us.
Business phones: your questions answered
What is VoIP?
Voice over IP carries phone calls over your internet connection instead of a traditional phone line. Extensions and call handling are managed in software rather than on a box on the wall.
Are handsets included?
Yes. We supply and install the handsets along with the phone system, and recommend what suits each role.
Who installs the phone system?
Our own team supplies and installs it. Afterwards, changes and issues can be raised with our helpdesk.
Do internet-based calls need a good network?
Yes. Calls rely on your network and internet connection, so we check both before installing a new system.
Is a phone system included in Silver or Gold?
No. Phone systems are quoted separately. Silver and Gold cover support and security for the devices and accounts your staff use.
Business phones in your sector
Handling client calls clearly and professionally.
Handling busy reception phone lines.
Phones set up for busy client-facing teams.
Talk to Michael about business phones
Tell us how calls are handled today and what isn’t working. We’ll look at the options and set out the costs in a proposal.