BACKUP & DISASTER RECOVERY
Backup and disaster recovery for businesses in Meath
A backup is only useful if you can restore from it. We back up Microsoft 365 on both packages, back up servers as part of business continuity and disaster recovery, and test restores every two weeks, with records available on request.
What backup and recovery protects you from
Deleted or overwritten files
A file deleted by mistake or saved over can take hours to recreate, if it can be recreated at all.
Ransomware
Ransomware can lock files, shared folders and connected drives, so a separate, protected copy of your data matters.
Hardware failure, theft or damage
A failed server disk, a stolen laptop or water damage in the office can take systems and data with it.
Backups nobody has tested
A backup can report success for months without anyone trying a restore, until the day it’s needed.
What’s included
Microsoft 365 backup
On Silver and Gold: email, OneDrive and SharePoint backed up separately from Microsoft’s own service.
Server backup
Servers backed up as part of business continuity and disaster recovery, scoped in your proposal to suit how much data you hold and how quickly you need it back.
Device backup
Backup for laptops and PCs where important data is stored locally, also scoped in your proposal.
Restore tests every two weeks
We test restores every two weeks to check that backups can be recovered, and keep records you can request.
Restoring when you need it
When a file, mailbox or system needs to be recovered, contact our helpdesk and we’ll restore it from backup.
Failed backups followed up
We monitor backups and follow up any that fail, so gaps are dealt with rather than left unnoticed.
How we set up backup and recovery
1. Find where your data lives
We map where data is held: Microsoft 365, servers, laptops and any other systems you rely on.
2. Agree what needs protecting
We agree what to back up, how often and how quickly each system needs to be back, and quote it in a written proposal.
3. Set up and monitor
We set up the agreed backups, monitor them and follow up any backup that fails.
4. Test restores
We test restores every two weeks and keep records you can request, so you know the backups work.
Which package includes backup
Microsoft 365 backup is included in both packages. Other backup is scoped to your organisation.
- Silver and Gold: Microsoft 365 backup of email, OneDrive and SharePoint
- Silver and Gold: ransomware protection on managed devices
- Gold: unlimited on-site call-outs as needed
- Scoped in your proposal: backup for servers and devices
- Failed backups monitored and followed up
- Restores tested every two weeks, with records available on request
No backup can promise that every file will always be recoverable, which is why we test restores and keep the records.
Two packages, priced per user
Gold
From €70
per user/month, excluding VAT
- Everything in Silver
- Unlimited on-site call-outs as needed
- Email security and phishing awareness training
- Microsoft 365 admin and support
- 24/7 security monitoring by our security operations centre, which handles threats detected out of hours and notifies us
- Application control, leaked-password alerts and a business password manager
Silver
From €45
per user/month, excluding VAT
- Remote support, monitoring and patching
- Antivirus and endpoint detection and response (EDR)
- Ransomware protection
- Microsoft 365 backup (email, OneDrive and SharePoint)
You can mix the two, with Gold for most staff and Silver for lighter users. Microsoft 365 licences are charged separately and are not included in either package.
A local team you can talk to
Based in Hurdlestown, Co. Meath, our team combines everyday IT support, ongoing security reviews and practical planning. You’ll know who looks after your systems and who to contact when you need help.
Helpdesk
Monday to Friday, 9am to 5:30pm. After-hours emergency support is available at an extra cost, via a dedicated mobile number and email.
24/7 security monitoring
Included in Gold and separate from the helpdesk: our security operations centre watches for threats around the clock, handles any it detects out of hours and notifies us.
Backup and disaster recovery: your questions answered
Doesn’t Microsoft already back up our Microsoft 365 data?
Microsoft keeps the service available, but its built-in retention is limited. A separate backup gives you another copy of email, OneDrive and SharePoint that can be restored if data is deleted, overwritten or encrypted.
Is server and device backup included in the package price?
No. Server backup is part of business continuity and disaster recovery and, like device backup, is scoped in your proposal, because the amount of data and how quickly you need systems back vary between organisations.
How often do you test restores?
Every two weeks. Records are available on request, which can help when you’re asked how your data is protected.
What happens if a backup fails?
Failed backups are monitored and followed up by our team, so a problem is dealt with rather than left unnoticed.
What’s the difference between backup and disaster recovery?
Backup means having a separate copy of your data. Disaster recovery is the plan and process for getting systems and people working again after a serious incident, such as ransomware, a fire or a major hardware failure.
What happens to hard drives from old devices?
When we retire devices, their hard drives are removed, wiped and then physically destroyed, so old data isn’t left lying around.
How long does a restore take?
It depends on what’s being restored and how much data is involved. We agree realistic expectations with you in your proposal.
Backup and recovery in your sector
Protecting client records and year-end files.
Backing up practice data held on local servers and PCs.
Keeping large drawings and project archives recoverable.
Talk to Michael about backup and recovery
Tell us where your data is held and what you’d need back first after an incident. We’ll recommend a backup approach and show you how it’s tested.