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PRICING

Managed IT pricing for Irish businesses

Clear per-user packages in euro, from a Meath IT team that has been looking after local businesses since 1985. Our Diamond Package is from €89 per user per month, our Gold Package is from €69 per user per month and our Silver Package is from €49 per user per month. Microsoft 365 licences are billed separately. All prices exclude VAT.

We support businesses across North East Leinster, from Meath to Cavan, Westmeath, Louth and Dublin.

Three packages. One clear monthly price per user.

Pick the package that fits each person on your team. You can mix Diamond, Gold and Silver in one firm.

Strategic IT · Board-level reporting

Diamond – Strategic IT

From €89

per user per month, excl. VAT

For firms that want strategic IT planning and board-level reporting.

Everything in Gold, plus:

  • Technical alignment management
  • A vCIO (virtual IT director) role
  • Quarterly business reviews
  • A written IT roadmap and annual IT budget
  • Hardware refresh planning
  • Compliance and cyber insurance support (GDPR, NIS2 readiness)
  • Priority response within 1 hour during working hours (Mon–Fri, 9am–5:30pm)
  • An annual disaster recovery restore test
  • Vendor management
  • A quarterly board or partner IT health report

Microsoft 365 licences are billed separately.

Full support & security

Gold – Full IT & Security

From €69

per user per month, excl. VAT

Full support and security: everyday IT support, unlimited on-site call-outs, Microsoft 365 admin and our full security package, all for one monthly price.

  • Remote monitoring and management
  • Network monitoring
  • Remote IT support
  • Unlimited on-site call-outs
  • Operating system patching
  • Antivirus
  • Endpoint detection and response (EDR)
  • Ransomware protection
  • Email security and advanced spam and threat filtering
  • Email signature management
  • Account security
  • Microsoft 365 backup (email, OneDrive and SharePoint), with restore tests every two weeks
  • Full Microsoft 365 admin and support
  • 24/7 security monitoring through our security monitoring partner
  • Application control that blocks unapproved software
  • Phishing awareness training and phishing simulation
  • Alerts if staff passwords appear in known data leaks
  • Business password manager

Gold includes security extras that many providers charge for separately: application control, phishing awareness training, leaked-password alerts and a business password manager. Microsoft 365 licences are billed separately.

Essentials

Silver – Essentials

From €49

per user per month, excl. VAT

The essentials: baseline protection and remote support for smaller teams, at a lower cost.

  • Remote IT support
  • Remote monitoring
  • Network monitoring
  • Operating system patching
  • Antivirus and endpoint detection and response (EDR), including ransomware protection
  • Microsoft 365 backup (email, OneDrive and SharePoint), with restore tests every two weeks

Silver doesn’t include email security or the business password manager. Microsoft 365 licences are billed separately.

Compare Diamond, Gold and Silver

Everything included per user, side by side.

Diamond, Gold and Silver package comparison
What’s included per userDiamondGoldSilver
Price per user per month (excl. VAT)From €89From €69From €49
Remote IT support (helpdesk Mon–Fri, 9am–5:30pm)✓✓✓
Remote monitoring and management✓✓✓
Network monitoring✓✓✓
Operating system patching✓✓✓
Antivirus and EDR, including ransomware protection✓✓✓
Microsoft 365 backup (email, OneDrive, SharePoint), restore-tested every two weeks✓✓✓
Unlimited on-site call-outs✓✓–
Email security and advanced spam and threat filtering✓✓–
Email signature management✓✓–
Account security✓✓–
Full Microsoft 365 admin and support✓✓–
24/7 security monitoring✓✓–
Application control✓✓–
Phishing awareness training and phishing simulation✓✓–
Leaked-password alerts✓✓–
Business password manager✓✓–
Technical alignment management✓––
A vCIO (virtual IT director) role✓––
Quarterly business reviews✓––
A written IT roadmap and annual IT budget✓––
Hardware refresh planning✓––
Compliance and cyber insurance support (GDPR, NIS2 readiness)✓––
Priority response within 1 hour during working hours (Mon–Fri, 9am–5:30pm)✓––
An annual disaster recovery restore test✓––
Vendor management✓––
A quarterly board or partner IT health report✓––
Microsoft 365 licencesBilled separatelyBilled separatelyBilled separately
After-hours emergency supportExtra chargeExtra chargeExtra charge

Diamond includes everything in Gold. All three packages can be mixed in one firm. All prices exclude VAT.

Which package should you choose?

Choose Diamond (from €89) if…

You want everything in Gold, plus strategic IT planning and board-level reporting: a vCIO, quarterly business reviews, a written IT roadmap and annual IT budget, and priority response within 1 hour during working hours (Mon–Fri, 9am–5:30pm).

Choose Gold (from €69) if…

You want full day-to-day IT support with unlimited on-site call-outs, Microsoft 365 admin and support, and the full security package, including email security, application control, phishing awareness training, leaked-password alerts and a business password manager.

Choose Silver (from €49) if…

You’re a smaller team, or you need the essential baseline protection and support at a lower cost.

Or mix them

Put most of your staff on Gold and light users on Silver. We’ll match the package to your users, systems and risk, not upsell you by default.

BUSINESS PHONES

Business phones (VoIP)

Cloud business phones for your team, quoted on their own and able to sit alongside Gold or Silver.

From €17

per user per month, excl. VAT

  • Unlimited calls to UK and Irish numbers included
  • Handsets charged separately
  • Quoted on its own, alongside Gold or Silver

Quick budget guide for Gold

  • 5 users: from €345 per month
  • 10 users: from €690 per month
  • 25 users: from €1,725 per month
  • 50 users: from €3,450 per month

These are starting prices, worked out as users × €69. All prices exclude VAT, and Microsoft 365 licences are extra. Your written quote confirms your user count, any setup and anything outside the package.

Comparing IT providers? Ask what’s in the price

When you compare quotes, check whether the price includes:

  • Remote support and patching
  • On-site call-outs
  • Network monitoring
  • Full Microsoft 365 admin and support
  • EDR and ransomware protection
  • Email security
  • Microsoft 365 backup, and how often restores are tested
  • 24/7 security monitoring
  • Application control, phishing awareness training and password management

If those are add-ons elsewhere, Gold from €69 per user is often the clearer total.

How getting started works

1

Tell us about your team

How many users you have, and whether you already use Microsoft 365.

2

We recommend a package

Diamond, Gold or Silver, or a mix of all three, plus a clear note of any project work outside the monthly package.

3

You get a clear euro quote

You see the full price, including any setup, in writing before anything starts.

Pricing questions

Choose Diamond (from €89) if you want everything in Gold plus strategic IT planning and board-level reporting.

Choose Gold (from €69) if you want full support and security: everyday IT support with unlimited on-site call-outs, full Microsoft 365 admin and support, and our full security package, including email security, application control, phishing awareness training, leaked-password alerts and a business password manager. Choose Silver (from €49) if you need the essentials (remote support, monitoring, patching, antivirus and EDR with ransomware protection, and Microsoft 365 backup) at a lower cost. Not sure? Tell us about your team and we’ll recommend one.

Diamond includes everything in Gold. On top of that, it adds the planning and reporting side of IT: technical alignment management, a vCIO (virtual IT director), quarterly business reviews, a written IT roadmap and annual IT budget, hardware refresh planning, compliance and cyber insurance support (GDPR, NIS2 readiness), priority response within 1 hour during working hours (Mon–Fri, 9am–5:30pm), an annual disaster recovery restore test, vendor management and a quarterly board or partner IT health report. Gold is from €69 and Diamond from €89 per user per month, excl. VAT.

Yes. You can mix Diamond, Gold and Silver users in one firm: for example, Gold for most of your staff and Silver for light users who only need the essentials.

No. Silver is a separate, lighter package, not an add-on. You can mix the two, and we’ll recommend the right mix for your team.

No. Microsoft 365 licences are billed separately on all three packages. Gold and Diamond include full Microsoft 365 admin and support, so we manage your licences and setup for you.

On all three packages, we back up email, OneDrive and SharePoint, and we test restores every two weeks so we know the backups actually work.

Gold and Diamond include unlimited on-site call-outs when they’re needed. Most issues are fixed remotely, which is quicker for your team.

Yes. VoIP business phones are from €17 per user per month, excl. VAT, with unlimited calls to UK and Irish numbers included. Handsets are charged separately.

No. All our prices exclude VAT.

Setup depends on your business and how complex the job is, so we quote it upfront in your written quote before anything starts.

Microsoft 365 licences are billed separately on all three packages. VoIP phones and handsets are quoted separately, and so are new PCs, servers and other major hardware, office moves, large migrations and other project work. After-hours emergency support is charged extra. We’ll flag anything outside your monthly package on your quote before any work starts.

Our helpdesk is open Monday to Friday, 9am to 5:30pm. Emergency support outside those hours is available at an additional charge, through a dedicated mobile number and email. On Gold, your systems also have 24/7 security monitoring through our security monitoring partner. This is separate from the helpdesk.

Yes. A GDPR data processing agreement is included in our client Master Services Agreement, so there’s no separate document to chase.

We’re based in Co. Meath and support businesses across North East Leinster, including Meath, Cavan, Westmeath, Louth and Dublin.

Yes, but that’s a separate local repair service, not part of these business packages. Call us on 046 924 0518 to ask.

Talk to a local IT team

Irish-owned and based in Co. Meath since Oliver Sweeney founded the business in 1985. Trusted by 50+ businesses and 10+ schools across North East Leinster.

Hurdlestown, Kells, Co. Meath, A82 Y5H2 · 046 924 0518 · Helpdesk Monday to Friday, 9am to 5:30pm